Shipping policy
We Ship Worldwide
Moon Still ships to most countries globally, including the US, Canada, UK, Australia, and across Europe.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
Estimated Delivery Times
United States: 7–15 business days
Canada: 10–20 business days
United Kingdom: 8–18 business days
Europe (incl. France): 10–20 business days
Australia / NZ: 10–20 business days
Rest of World: 12–25 business days
Delays may occur during peak seasons or due to customs processing.
Tracking
All orders include tracking. You'll receive a tracking number by email once your order ships.
Customs & Duties
International orders may be subject to customs fees or import duties depending on your country. These charges are the responsibility of the customer and are not collected by Moon Still. Most orders under $150 USD clear without issue.
Lost or Delayed Orders
If your order hasn't arrived within 30 days, contact us at hello@moonstill.cc and we'll make it right.
Contact: hello@moonstill.cc